unityquest

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Terms & Conditions


Terms & Conditions

Effective Date: 01 Jan 2025

BANNED STATES
Playing cash rummy games is not permitted in the states of Andhra Pradesh, Assam, Tamil Nadu, Meghalaya, Nagaland, Odisha, Sikkim, and Telangana. Please ensure you are located in a region where such games are legally allowed before participating.

SKILL GAMING
Rummy is recognized as a game of skill. On UNITYQUEST, your strategy and decision-making determine your success. Please play responsibly.

1. Introduction

These Terms & Conditions govern your use of UNITYQUEST, a real-money gaming platform operated by ZENNLIFE TRADERS PRIVATE LIMITED. By accessing and using UNITYQUEST, you agree to comply with these terms and all applicable laws.

2. Eligibility

  • Users must be 18 years or older to play real-money games.

  • Users must reside in a state where real-money gaming is legally permitted.

  • Users must provide accurate registration details and complete KYC verification to be eligible for withdrawals.

3. Account Registration & Security

  • Users must create an account using their full name, mobile number, and password.

  • Verification is completed through mobile OTP to access the platform.

  • Users are responsible for maintaining the security of their accounts.

  • Only one account per user is allowed on UNITYQUEST.

4. Deposits & Withdrawals

  • Deposits are allowed only via UPI.

  • Withdrawals are processed only after full account verification, including mandatory PAN (Aadhaar optional).

  • Refunds for failed transactions are processed within 3 to 7 working days.

  • Users must email info@unityquest.in for any deposit or refund-related issues.

5. Fair Play & No BOTS Policy

  • UNITYQUEST has a strict no BOTS policy.

  • Table seating is assigned randomly to prevent unfair advantages.

  • Any form of cheating, collusion, or fraudulent behavior will lead to account suspension or permanent ban.

6. Responsible Gaming

  • UNITYQUEST promotes responsible gaming and offers self-exclusion options.

  • Users may set deposit limits to manage spending habits.

  • Users facing gambling-related concerns are encouraged to seek support.

7. Prohibited Activities

Users must not:

  • Use fraudulent methods to gain unfair advantages.

  • Engage in abusive, illegal, or harassing behavior on the platform.

  • Exploit technical vulnerabilities or attempt to breach platform security.

8. Privacy & Data Protection

  • UNITYQUEST follows strict data protection measures.

  • Personal data is not sold or shared except as required for legal or security compliance.

  • The platform is hosted on secure cloud servers with encryption and backup protocols.

9. Complaint & Dispute Resolution

  • Users may report complaints to info@unityquest.in.

  • All transaction-related complaints will be addressed within 1 to 3 working days.

  • UNITYQUEST’s decision in disputes is final and binding.

10. Changes to Terms & Conditions

  • UNITYQUEST reserves the right to modify these terms at any time.

  • Users will be notified of significant updates via email or in-app notifications.

11. Contact Information

For any queries or complaints, contact:

Email: info@unityquest.in
Phone: 8826037664
Address: 22-A Asaf Ali Road, DaryaGanj, Delhi, India – 110002

By using UNITYQUEST, you confirm that you have read, understood, and agreed to these Terms & Conditions and commit to complying with all applicable laws and regulations.