unityquest

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Privacy Policy

UNITYQUEST Privacy Policy

Effective Date: 01 Jan 2025


BANNED STATES 
Playing cash rummy games is not permitted in the states of Andhra Pradesh, Assam, Tamil Nadu, Meghalaya, Nagaland, Odisha, Sikkim, and Telangana. Please ensure you are in a region where such games are allowed before participating.

SKILL GAMING 
Rummy is recognized as a game of skill. You can enjoy playing real-money rummy games on our platform, where your strategy and gameplay determine your success. Always play responsibly.


1. Introduction

Welcome to UNITYQUEST, a real-money gaming platform operated by ZENNLIFE TRADERS PRIVATE LIMITED. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data across all UNITYQUEST platforms, including our website (unityquest.in) and mobile applications.


2. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, mobile number, email address, date of birth, and PAN/Aadhaar (optional) for KYC purposes.

  • Financial Information: Necessary financial/payment data to process real-money transactions.

  • UPI Details: For seamless deposits and withdrawals.

  • Device & Usage Data: IP address, OS, device identifiers, and interaction behavior with our platform.

  • Transaction Details: Gameplay history, deposits, withdrawals, and winnings.

  • Cookies & Trackers: Used to enhance experience, secure access, and personalize content.


3. How We Use Your Information

We use the collected data to:

  • Register and manage your account securely.

  • Process deposits and withdrawals via UPI.

  • Ensure regulatory compliance and prevent fraudulent activities.

  • Provide support, resolve disputes, and deliver updates.

  • Improve our platform and personalize your gaming experience.

  • Send promotions and notifications (optional—can opt out).


4. Data Sharing & Disclosure

Your data is never sold. We may share it:

  • With regulatory bodies for legal compliance.

  • With third-party service providers (e.g., UPI gateways) under strict NDAs.

  • For fraud prevention, system audits, or legal actions.

  • As required by law or to protect UNITYQUEST’s legal rights.


5. Security Measures

UNITYQUEST is hosted on Digital Ocean Cloud Hosting with enterprise-level firewalls, encryption, and regular backups. We enforce:

  • SSL Encryption

  • Access controls for internal teams

  • Regular security audits

  • Comprehensive data privacy compliance


6. User Rights & Choices

  • Users may update profile details anytime via the UNITYQUEST app.

  • Account deletion requests can be submitted to: info@unityquest.in

  • Users can opt out of marketing communications anytime.


7. Responsible Gaming & Age Restriction

  • Only users 18 years and above are allowed on UNITYQUEST.

  • We promote responsible gaming, with self-exclusion options for users who need a break.


8. No BOTS Policy & Fair Play

  • No bots or AI tools are allowed.

  • Table seating is randomized to prevent player collusion or unfair practices.


9. Deposits, Withdrawals & Refunds

  • Deposits: Only allowed via UPI.

  • Withdrawals: Require completed KYC verification.

  • Refunds: For failed transactions, processed within 3–7 working days. Email us at info@unityquest.in with transaction details for assistance.


10. Changes to Privacy Policy

UNITYQUEST may update this policy as necessary. Any significant changes will be communicated via email or in-app alerts.


11. Contact Information

For any privacy concerns or assistance, reach out to us:

Email: zennlifetrade90@gmail.com | info@unityquest.in
Phone: 8826037664
Address: 22-A ASAF ALI ROAD, DaryaGanj, Delhi, India – 110002


By using UNITYQUEST, you agree to this Privacy Policy and support our mission to provide a secure, transparent, and fair gaming experience.